Adrean Turner

• Philadelphia, PA

I'm Adrean Turner. Welcome to my profile!

Adrean Turner's Experience:

• CEO, Certified Coach, Trainer and Empowerment Speaker at All About You LLC

  2011 - Present

  I support organizations and individuals in moving forward to create strategic plans that enable them to reach desired results. Visit me at www.coachadrean.com, www.facebook.com/coachadrean or @ coachADREAN on twitter.

• Digital Marketing Consultant at Merck & Co., Inc. at Aquent Studios

  2012 - 2013

• Senior Operations Manager at Telerx Marketing Inc. a subsidiary company of Merck & Co., Inc

  2011 - 2012

  Provided the strategic direction and operations management for a US Pharmaceutical call center of 120+ customer service representatives. Responsible for supervising 10 project managers, assisting with client services, developing multi-channel programs and implementing process improvements. Excellence in skills and accomplishments acknowledged by an award from the Executive Leadership team within 6 months of assuming position.

• Associate Director, Global Marketing Communications at Merck

  1990 - 2011

  Corporate titles have included Associate Director, Global Marketing Communications, Strategic Planner, Brand Manager, Senior Operations Manager, Sales Professional and Accountant. Sustained high performance has been demonstrated within the Sales and Marketing and Vaccines divisions of the organization. SKILLS and ACCOMPLISHMENTS include: - Digital Marketing: Developed division wide strategic plan for video marketing and sales. Other expertise include: Multi-channel promotion, web site development, e-detailing, online media campaigns. - Brand and Global Marketing Management: Marketing leader for development of multi-million dollar vaccine and pharmaceutical product promotion programs. Developed branding and execution strategy for Customer Call Center and several company websites. - Large Scale Project Management: Developed the strategic and operational plans for the e-sales platform for a national call center in preparation for four new product launches. Executed multi-channel programs for launch projects in partnership with field sales teams. - Call Center Management - Managed day to day operations of 80+ employee call center. Leader and liaison of implementation programs for CRM, telephony, IT, vendors and reporting. - Organizational Change Management: Developed and led the execution of strategic plans for new commercial model for two pharma call centers and the sales support teams. - Financial Management: Managed $200 million marketing budgets, P/Ls, LROPs, profit plan, and expenses.

• Visiting Professor at Keller Graduate School of Management at DeVry University

  2009

  Provide instruction to graduate level students for Marketing, Consumer Behavior, Leadership, Managing Organizational Change and Human Resource Management courses.

Adrean Turner's Education:

• Life Purpose Institute Inc

• Penn State University

  1993 – 1995
  MBA and MM
  Concentration: Business Administration and Management, General

• Penn State University

  1985 – 1989
  B.S.
  Concentration: Economics